Patient Direct Booking
What Does It Do
Patient Direct Booking offers practice-initiated patient self-booking. This allows you to create patient appointment invitation links easily.
Set up invitation links for any combination of slot type(s), location(s), practitioner(s), timeframe, and more. Check appointment availability in real-time before generating links – all without needing to open your electronic patient record system.
Set up invitation links for any combination of slot type(s), location(s), practitioner(s), timeframe, and more. Check appointment availability in real-time before generating links – all without needing to open your electronic patient record system.
Improve the patient experience by offering a choice of date, time, location, and practitioner – all within your control. Appointments are aggregated onto a simple, easy-to-use patient booking interface. Patients can then cancel or reschedule appointments online.
Helping you reduce the administrative burden of appointment management, and rescheduling - while minimising did-not-attends (DNAs).
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How Is It Used
Our customers really value being able to create appointment invitation links quickly.
Follow-up GP/nurse appointments
No need for patients to queue at reception.
Periodic check-ups and recalls
Such as Diabetic/ Asthma / COPD reviews, NHS health checks, and more – invite patients for a single appointment for multiple issues.
Other routine appointment types
Such as smear tests, vaccinations, and more – no need for patients to call the practice to book, cancel or reschedule.
QOF campaigns
Maximise revenues by improving ongoing management and review of chronic conditions.
Appointment management
Patients can reschedule or cancel their appointments without needing to contact the practice
What Makes It Different
Patient Direct Booking automatically aggregates your chosen appointment availability onto a simple, easy-to-use patient booking screen. There is no need for any additional administration in your Electronic Patient Record (EPR) system (EMIS or SystmOne) – we can manage all slot types directly within the live EPR.
Control And Flexibility
Configure appointment invitation links in seconds, options include; reason (which shows in appointment reason/notes upon patient booking), slot type(s) – one or more, location(s) – one, multiple, or any, practitioner(s) – one, multiple, or any, timeframe (exact date range to offer appointments to and from).
Seamless Patient Access
Patients do not need an account to access your appointment links. Rapid Health confirms the patient is still registered at your practice on every booking.
Give Patients Choice
Rapid Health aggregates your configured availability so that you can give patients choice. Enable patients to filter by location or practitioner to support continuity of care.
Begin your transformation by booking a demo
Assurance
Safe and secure
Knowing any medical system is safe and reliable is critical to adoption.
Rapid Health meets security, safety, governance and data standards. Our services can be activated in less than an hour.
Rapid Health meets security, safety, governance and data standards. Our services can be activated in less than an hour.
NHS Compliance
Data Security and Protection Toolkit
DCB 0129 Clinical Risk Management Standard
DTAC Passed
NHS Digital Assured Supplier and HSCN Approved
Data Governance
Registered with the Information Commissioners Office
GDPR Compliant
CREST certified penetration tested
Data is encrypted in transit and at rest
International Standards
Registered with the Medicines and Healthcare Regulatory Agency
Cyber Essentials Certified
ISO 13485 Conformity
UKCA Class 1 Medical Device Conformity
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Clinical Intelligence
Automation
Externally Assured
