Our Primary Care Products
Our products are designed for use within NHS primary care. They can be scaled for PCNs, federations, ICSs, or even adopted for individual practices.
Together they form our Smart Practice suite - think of us as your digital healthcare workforce.
Smart Triage
Smart Direct Booking
Patient Direct Booking
Rapid Health's platform technology powers all our products - it is flexible and can support almost any use case that typically requires a (human) clinical or administrative decision, allowing you to increase and scale capacity, reduce waste, and improve patient access and patient experience, whilst reducing costs.
Smart Practice Suite includes the following assured products:
Smart Triage
Deliver a step-change in patient access while maximising capacity - on your terms
Enhanced Triage
Let our intelligent system triage your patients and determine their clinical needs and urgency, without practice staff input.
Automated Navigation
Distribute demand across your multi-disciplinary team. Enable patients to self-navigate to the right pathway, at first contact.
Patient Self-Service
Give patients a choice and allow them to self-refer and self-book, on your terms.
Automated Clinical Notes
Structured clinical notes can be automatically filed into the patient record without the administrative overhead.
Appointment Management
Enable patients to reschedule or cancel their appointment quickly online.
Smart Direct Booking
Provide permanent links on your practice website to broaden the options for patients to self-serve.
Remain confident that only the right people can book the slots with our smart eligibility checking.
Patient Direct Booking
Create patient self-booking invitation links to allow patients to self-serve. Invitation links can be setup for specific practitioners, locations and slots or you can allow patients to choose themselves.
This is great for QOF campaigns, follow-up appointments and periodic check-ups. Patient Direct Booking saves time to allow practice staff to focus on other priorities.
Assurance
Safe and secure
Rapid Health meets security, safety, governance and data standards. Our services can be activated in less than an hour.
NHS Compliance
Data Governance
International Standards
Faq
Anything not answered here?
We cannot answer all the questions we get asked here, so feel free to contact us for a conversation or to request a demo.
We provide software for healthcare. Our products power clinical decision-making and can be set-up to work in just about any healthcare setting. They improve efficiency, liberate resources, improve patient outcomes, and save money.
Our software is configurable, flexible, easily integrated with other mainstream systems and automatable. It provides controls over patient self-service. By aligning built-in clinical expertise with your desired operating model, we offer standardisation across practice networks with the ability to tailor to your local needs.
Our systems utilise clinical knowledge to simulate clinical reasoning. That means we can safely triage and navigate patients to the right care, appropriately prioritised. This minimises unnecessary human intervention to reduce the number of manual touch-points for any given case.
Our most popular products provide point-of-care decision support for administrators, care navigation teams and allied healthcare professionals.
We also power applications such as: health risk assessments, symptom checkers, asynchronous consultations, referral management, personalised care plans, and remote patient monitoring.
Simply put, yes!
We have a long list of proof points that demonstrate our safety. These include having a UKCA Class 1 approved medical device at the core of our systems. We are DCB0129 compliant for clinical risk management and we are accredited EMIS and SystmOne partners.
You can choose to enable automation at your preferred pace. This will build confidence that the system is a trustworthy extension to your team.
See it in action
